Drivers Benzing USB Devices

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Smooth-running of all your PC devices such as printers, scanners etc. Better all-round performance of your PC due to automatic driver updates which will keep all your devices and your PC in top condition; What are Network Adapter Drivers? A network adapter driver is a program which allows communication between your network connections and your PC. DriverHive is a driver updater service that will scan your computer's installed devices, identify the best fitting drivers and provide them in an easy, convenient format. Individual drivers may be available on manufacturer websites at no charge. Fix USB Drivers using Device manager. View our post on fixing USB Driver issues in Windows 8. Go to Menu Run; Type device manager in the text box; Select Device Manager; Find Universal Serial Bus controllers and expand the list; Right-click Unknown Device; Select Properties from the context-sensitive menu; Select Drivers; Click Update Driver.

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For Server OS enable audio through Generic USB from client policy, supported from Receiver 4.5 and XenApp / XenDesktop 7.8

For enabling audio redirection for logged in user you must perform following steps:

  1. On Client copy receiver.admx from C:Program Files (x86)CitrixICA ClientConfiguration to C:WindowsPolicyDefinitions
    Note: For x86 Client instead of Program Files (x86) go to Program Files

  2. On Client copy receiver .adml from C:Program Files (x86)CitrixICA ClientConfigurationen-US to C:WindowsPolicyDefinitionsen-US
    Note: For x86 Client instead of Program Files (x86) go to Program Files

  3. On Client launch GPO by running gpedit.msc

  4. Go to ComputerConfiguration->Administrative Templates->Citrix Receiver->User experience and right click edit “Audio through Generic USB Redirection”

  5. Enable the policy and on client run gpupdate /force from command prompt

  6. Launch XenApp session and redirect the audio device .

Settings for Specific USB Devices

Besides generic USB redirection, XenDesktop provides optimized redirection methods for some specific USB devices. Some advanced functions such as, data compression is provided by these dedicated virtual channels:

USB Device Type

USB Class Code

Dedicated Virtual Channel

USB Redirection Default Setting

Audio device

01h

RAVE

Disabled

Video device

0Eh

RAVE

Disabled

Printer

07h

Printing

Disabled

Mass storage

08h

CDM

Disabled

Image device

06h

TWAIN

Disabled

Smart card

0Bh

Smart card

Disabled

HID ( keyboard )

03h ( Subclass code = 01, prot=01 )

Keyboard

Disabled ( not recommend using USB redirection for keyboard )

HID ( Mouse )

03h ( Subclass code = 01, prot=02 )

Thinwire

Disabled ( not recommend using USB redirection for mouse device )

Drivers Benzing Usb Devices Dongle

Using the USB Device Rules Policy

  1. Open the Local Group Policy Editor and go to Administrative Templates > Citrix Components > Citrix Receiver > Remoting client devices > Generic USB Remoting.
  2. Open the USB Device Rules setting and enable the setting. Add the USB Device rule as in this example,
    The Allow: VID=1230 PID=0007 rule allows the device with Vendor ID 1230 and Product ID 0007:
    Note:Use the Allow: VID=xxxx PID=xxxx rule when a specific device must be on top of the device rules list.

​
Note: Refer to Hardware/Device property details to find the Vendor ID or a tool like USBVIEW or on the Receiver Toolbar, go to Devices > Manage Devices > and mouse over on any device as shown in the following figure:

  1. For Citrix Receiver 4.6 and lower, generally, the following USB Error appears when the device is in use on the endpoint. Identify the process using the device and kill it:

    “Device appears to be in use and cannot be attached. Close any…”

From Citrix Receiver 4.7 onwards, USB Error allows to forcefully redirect the device by clicking on Yes button

Workaround

Note: On Windows Receiver 3.0 version and later, there is a workaround to suppress the USB Error.

Drivers

There is a registry setting available to force-redirect USB devices, even if a client-side application is using the device:

  1. Open HKLMSOFTWARECitrixICA ClientGenericUSB for 32-bit OS.

    Or

    HKLMSOFTWAREWow6432NodeCitrixICA ClientGenericUSB for 64-bit OS.

  2. Set REG_DWORD value EnableForceRestartForHID to 1.

Additional Resources

Drivers Benzing Usb Devices Pc Camera

Citrix Documentation - Configure USB support

Drivers Benzing Usb Devices Adapter

For information on USB devices tested with XenDesktop, see CTX123569 - XenDesktop USB Citrix Tested Device List.